Guide 5

Management of the academic area

Guide to Institutionalism in University Continuing Education

The "Guide 5: Academic Management and Continuous Improvement" is an essential tool developed by RECLA for educational institutions seeking to optimize and improve their academic processes.

This guide focuses on establishing clear criteria and efficient procedures for recording attendance, grades and student certification. It also highlights the importance of implementing continuous improvement mechanisms, thus ensuring quality education and responding effectively to students' needs and expectations. With a practical approach and based on the collaborative experience of continuing education experts, this guide aims to be an invaluable resource for all institutions that aspire to academic excellence.

Criterion I

Objectives and indicators for Academic Management

Establishing clear and measurable objectives is essential for any academic process. This criterion focuses on the importance of defining goals and using indicators to monitor and evaluate the progress and effectiveness of academic management.

Criterion II

Systems and procedures for recording attendance, grades and certification of students

Efficiency and accuracy in the academic record are crucial to the integrity of the educational process. This criterion highlights the need for robust systems and standardized procedures to ensure the accuracy and reliability of academic information.

Criterion III

Continuous improvement mechanisms (satisfaction measurement, complaints and suggestions management, among others).

Continuous improvement is the pillar of academic excellence. This criterion underscores the importance of collecting feedback, handling complaints and suggestions, and using this information to constantly refine and improve academic processes and programs.

Collaborators in the preparation of the guide

RECLA Executive Committee

The leadership and vision of RECLA's Executive Committee have been fundamental in the conceptualization and development of this guide, ensuring that it meets the standards of excellence that characterize our network.

Self-Evaluation Commission

This dedicated team has worked tirelessly in researching, writing and revising the guide, ensuring its relevance and applicability in the field of continuing education.
We sincerely thank the following universities for their valuable contribution to the development of this guide. Their experience and perspective have enriched the content and ensured its relevance for educational institutions throughout Latin America and Europe.